Refund Policy

As our products are mostly perishable, please revert to us as soon as possible if you are not satisfied with the product. All refund request will be dealt on a case by case basis. We will investigate the issue and assist further. Please take note that you will need to email us ([email protected]) the picture of the wilted/damaged/faulty product within 24 hours of receipt in order to be eligible for a refund/ replacement (if any).

For refunds to customers due to the customers’ themselves cancelling the orders, we have a transaction charge of 10% of the purchase price. As such refunds will be paid back to the customer at purchasing price less 10%.

The refund will be processed within 3 working days.